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FREE SHIP OVER $50 AU/NZ + FLAT RATE INT SHIP $65

Delivery

Lion Healthcare has a free shipping policy within Australia and New Zealand for all orders over $50, and uses Australia Post for all domestic deliveries. All parcels will be delivered to the provided address with tracking numbers provided. Where no one is home, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected.

Products are dispatched from our Sydney and Perth warehouses, once your payment has been processed. Allow normal postage times for delivery.

Orders under $50 are charged a flat fee of $8.95, while all domestic orders have the option of being dispatched using Express Post from Australia Post for a flat rate fee of $15.

Australian Estimated Delivery Times

Orders going to Australia’s major cities will typically arrive within 1 to 5 business days after dispatch; parts of rural Australia can take up to 8 business days.

For customers who select the Express Post option and are within the Express Post network, they can expect to receive their product the next business day if ordered before midday local time WST and EST.

For more information please visit the Australia Post website.
 

Next Business Day Delivery Guarantee

If we fail to deliver your order by the next business day, we will refund you your $15 Express Post delivery charge. The guarantee covers 80% of the Australian population, who live within the Australia Post Express Post network. It is based on internet/phone orders being received before 12pm EST or 12pm WST for WA orders. For more information on the Express Post network, please visit Australia Post website.

If your order failed to arrive on time, please email sales@salinplus.com with your order number, and we will refund you your $15 Express Post fee within 48 hours.

Postage and handling for international orders

Lion Healthcare charges a flat rate of $65 for international orders (excluding NZ) for its Salin Plus product range. This rate is heavily subsidized, as a Salin Plus order to Europe would normally cost in the region of $90. Delivery times are usually between 5 and  20 working days, depending on destination and customs clearance processing times. We use  DHL and Australia Post International for all international orders.

Lion Healthcare will dispatch on the same day the order is received providing the order is received before 12.00pm. All other orders will be dispatched the next business day.

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